Responsible Local Outreach for Dental Practices
Dental practices can communicate with people in their communities without using attendance at healthcare locations as an advertising signal. Advertising should not be built from visits to dental or orthodontic offices, urgent care centers, emergency departments, patient parking, or other clinical-care areas.
Lower-Risk Local Outreach Approaches
Broad Geographic and Contextual Outreach
Use broad service-area and contextually relevant placements to share accurate information about a practice. Messages can describe location, office hours, and services without inferring an individual's dental needs from a health-related visit.
Employer-Approved Workplace Outreach
With an employer's permission, practices can provide general awareness information through employer-owned channels or local workplace opportunities. This approach should not identify people based on where they obtain care.
Community and Professional Engagement
Community events, local education, and professional associations can support general awareness when messaging is directed to a broad audience rather than people identified through healthcare visits.
Creative Considerations
Use clear, accurate information about the practice and any services or availability it can substantiate. Avoid claims about predicted response, return on investment, or an individual's health needs. Healthcare campaigns require campaign-specific review of data, vendor roles, permissions, state law, and platform rules; this site does not certify legal compliance.


